For all visa and citizenship enquiries and enquiries related to lodging visa applications and visa requirements please contact the VFS Global...For all visa and citizenship enquiries and enquiries related to lodging visa applications and visa requirements please contact the VFS Global helpline on:

India and calling internationally: +91-22-67866006
Nepal: 1800 0910117 (Toll-free for national callers)
Bhutan: +975 2 338282
Bangladesh: +88 09606 777 999 / +88 09666911381 (Sunday to Thursday: 08:30am to 04:30pm)
NOTE - the call centre in Bangladesh can only assist with pre-lodgement enquiries. If your enquiry relates to an application that has already been submitted, email:
enquiry-india@border.gov.au (temporary visa applicants)
immigration.colombo@dfat.gov.au (permanent visa applicants)
The Australian Immigration Section in New Delhi has an arrangement with VFS Global to receive visa applications at the Australian Visa Application Centre (AVAC). For more details, please see the VFS Global websites:

For India: www.vfsglobal.com/Australia/India/
For Nepal: www.vfsglobal.com/Australia/Nepal/
For Bhutan: www.vfsglobal.com/Australia/Bhutan/
For Bangladesh: www.vfsglobal.com/australia/bangladesh/
Useful email addresses:

For general visa and citizenship enquiries: enquiry-india@border.gov.au

For specific queries related to citizenship, email: citizenship.newdelhi@dfat.gov.au

For queries related to refugee and humanitarian visas, email: India.RefHumVisas@dfat.gov.au

For queries related to eVisa student applications being processed in Australia: Adelaide.Student.Centre@border.gov.au

For queries related to ImmiAccount and online lodgement issues: www.border.gov.au/Trav/Visa/Immi/immiaccount-techn…

For queries related to eLodged Resident Return visas: wa.evisa.rrv.helpdesk@border.gov.au

If you have information regarding suspected immigration fraud, please contact the Visa Office in New Delhi or email to us at: integrity.newdelhi@dfat.gov.au

reference: India.embassy.gov.au Show more